Shipping and Delivery Policy
At Science and Technology Group (STG), we are committed to delivering your orders quickly and safely. Our shipping policy ensures transparency and a smooth delivery process for all our customers.
Shipping Process
- Orders are processed within 1-2 business days after successful payment confirmation.
- Once dispatched, you will receive a tracking number via email or SMS to monitor your shipment.
- Orders are shipped through trusted courier partners to ensure timely and secure delivery.
Delivery Time
- Standard Delivery: 5-7 business days (within India).
- Express Delivery: 2-4 business days (available for select locations at an additional cost).
- International Shipping: Currently, we do not offer international shipping.
Delivery times may vary based on location, weather conditions, or unexpected delays from the courier service.
Shipping Charges
- Free Shipping on orders above ₹X (mention your free shipping threshold).
- A standard shipping fee applies to orders below this amount.
- Additional charges may apply for express delivery or remote locations.
Order Tracking
Once your order is dispatched, you will receive a tracking link to monitor its progress. If you do not receive tracking details within 48 hours of placing your order, please contact us.
Delivery Issues
- If your package is delayed or lost, please reach out to us immediately. We will coordinate with the courier to resolve the issue.
- If the package is marked as delivered but not received, kindly check with neighbors or security personnel before contacting us.
- If the product arrives damaged or incorrect, report the issue within 48 hours with supporting images for a resolution.
Cash on Delivery (COD)
If available, COD orders require full payment at the time of delivery. Customers refusing COD orders may be restricted from future purchases.
Contact Us
For any shipping-related queries, feel free to reach us at [info@prayatnasoe.org] or call [9315176913].
We ensure reliable and fast shipping so that you receive your orders hassle-free! 🚀📦